Children’s safety is a high priority during the busy drop off and collection periods.  To ensure that the children are kept safe staff use the following procedures.

Drop off procedures:

  • Please let us know in advance if you intend to arrive at a different time than the contracted one.
  • If you arrive unexpectedly early we may not be ready to care for your child.
  • Please discuss with us if you wish to change your contracted hours.
  • Parents are to enter via the main front entrancewhen a member of staff opens the door. 
  • Staff always let Parents in and out of the setting for the safety of the children.  
  • The manager or nominated member of staff will sign each child in their session using the register.
  • All children will be marked on the register by indicating the time of arrival. At least 1 member of staff will stand at the entrance to check the children in and out. 
  • Children will also self register by finding their individual name to put on their peg.  A second head count will take place by staff members to confirm register details

Collection procedure:

  • If you would like to collect your child at a different time (either earlier or later) please try to let us know beforehand.
  • If you are delayed for whatever reason please contact us and let us know when you are expected to arrive. (If we are unable to continue to care for your child, e.g. if this would put us over the allocated number of children for the staff present, we will contact other adults from the authorised list and arrange for them to collect your child.) We will reassure your child that you are on the way and if necessary organise additional activities and a meal.
  • We will only release your child to those permitted to collect your child, as agreed in our contract.
  • Our contract/registration form may also list people who are authorised to collect your child/children occasionally or in exceptional circumstances. If so we will only release your child to them if you have notified us either that day or the day before that they will collect your child.
  • If you would like your child to be collected by anyone else, you need to let us know both verbally and in writing (text or email)
  • If we haven’t met the person collecting your child before, we will ask them for the password set up for collection of your child and may ask to see their identification as well.
  • In the event of an emergency we can operate a password system where you can send someone not authorised to collect your child but who is able to give the password. Please discuss with us if you want to use this system.  We will need to see proof of ID.
  • If at any time we are unsure, we may refuse to release your child until we are satisfied that we have had confirmation from you over the identity of the person.
  • Parents are to enter via the main front entrance when a member of staff opens the door. 
  • Staff will ensure that children will only leave the nursery with an authorised adult.
  • Staff always let Parents in and out of the setting for the safety of the children.  
  • ·       The manager or nominated member of staff will sign each child out of their session using the register.

Children remain the responsibility of the parent/carer during drop off and collection times.